The U.S. Department of Education (ED) uses several loan servicers to handle the billing and other services on loans for the William D. Ford Federal Direct Loan (Direct Loan) Program and for loans that were made under the Federal Family Education Loan (FFEL) Program and that ED later purchased. Your loan servicer will set you up under the Standard Repayment Plan unless you tell your loan servicer you want a different repayment plan.
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Type of Loan
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Send Payments To
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When to Send Payments
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Direct Loans and FFEL loans owned by ED
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Your loan servicer
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FFEL loans not owned by ED
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Federal Perkins Loans
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Your school or the billing agency your school designates
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Check with your school.
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If you schedule an automatic monthly electronic debit of your loan payment from your checking or savings account, you receive a 0.25% interest rate deduction on Direct Loans. Contact your loan servicer for more information. To make a payment by postal mail, contact your loan servicer for the mailing address.
To discuss repayment plan options or change your repayment plan, contact your loan servicer. First, though, you can use our Loan Simulator to get an early look at which plans you may be eligible for and see estimates for how much you would pay monthly and overall.
I want to get ahead by paying extra each month.
You can make payments before they are due or pay more than the amount due each month. Paying a little extra each month can reduce the interest you pay and reduce the total cost of your loan over time. Contact your loan servicer to discuss these options.
I’m having trouble making my loan payment.
Contact your loan servicer as soon as possible. You may be able to change your repayment plan to one that lowers your monthly payment and, in some cases, may be based on your income. You can also ask your loan servicer about your options for a deferment or forbearance or loan consolidation.
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